Nothing else may be carried, and nothing sealed — you look inside before you accept. The limit keeps you on the right side of airline and customs rules.
For carriers
You are flying anyway
An envelope weighs nothing and takes no space. Post the trip you have already booked and let it cover your transfers.
RegisterHow carrying works
Once the sender chooses you, you both confirm the terms. Until the handover you can still step back, and the request returns to the board.
On a secure deal the sender pays BOXBIRDS up front and you are paid out to your bank account through Stripe once the delivery is confirmed — set up payouts in Finance first. On noticeboard deals the sender pays you directly; settle how before you take the parcel.
Getting paid on secure deals
Secure deals are paid out by Stripe — the payments company behind many online shops — straight into your bank account. You set it up once in Finance → Payouts, before you offer on a secure request: choose the country of your bank account, then Stripe asks who you are and where to send the money. It takes about ten minutes, and BOXBIRDS never sees your ID or bank details.
A reward is paid out once the delivery is confirmed, or 72 hours after you mark it delivered. The bank usually shows it within a few business days; the very first payout can take longer while Stripe finishes its checks. If Stripe ever needs another document, Finance → Payouts says “Action needed” and we email you.
Before you take a parcel
Open every envelope handed to you and check what is inside. You are the person carrying it across a border, and no platform rule changes that responsibility.
Anything that is not a document or a key, refuse. Anything you are unsure about, refuse. Support will back a refusal every time.