F.A.Q.
Questions people actually ask
Getting started
A peer-to-peer service for delivering documents and keys through travellers already going your way. A sender posts a request, a carrier on that route asks to take it, the sender approves one carrier, and both sides confirm the delivery.
- Register and verify
- Indicate the destination and select the appropriate carrier
- Pay for the package and get the carrier's contacts
Documents and keys only. Nothing else may be carried through BOXBIRDS — the limit exists to keep carriers on the right side of airline and customs rules.
On international routes the reward is held from the moment the sender pays and released only after both sides confirm delivery. The sender pays the reward plus a service fee; the carrier receives the reward in full.
Open a dispute before the confirmation window closes. The reward stays held while it is reviewed, and every confirmation in the deal is timestamped and on record.
The route's two cities decide how a deal works, not anyone's nationality. International routes run on the secure deal; routes inside Russia are a free noticeboard with no payment through the service.